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However, readers didn’t seem to have as many billing issues with e Harmony as they did with Match.So, both sites can either help or frustrate you when it comes to finding a mate, and according to our readers, the more time you spend reading all of the guidelines, the more likely you’ll be less surprised about certain charges.Their help desk keeps telling me that I didn’t turn it off properly.“Sure enough, I asked the help desk to turn off the auto-renew for me and send me and email confirmation that they did that and what happens? They only refunded 50 percent after I complained,” the reader wrote.The second reason this person e Harmony just one star was that there just weren’t any matches for them, and it didn’t seem like the company screened the user profiles for fake information.
Neil Warren, who says e Harmony is the first dating site to use a scientific approach to match people who are extremely compatible.e Harmony says it has over 20 million users, which leads one to believe there’s a huge chance of meeting somebody, because common sense dictates that having millions of profiles to search through will better the odds of finding that ideal mate. Most of those posting reviews to Consumer Affairs say it's not, giving the company a 1 rating out of a possible 5.“I am giving them one star for two reasons,” a reader from Canada wrote. I turned off auto-renew option three times and three times I still saw charges on my credit card.So to help in this area of finding a mate, a lot of folks have gone the digital route instead of the bar route, and spend their time cruising dating site profiles instead of cruising the local neighborhood singles bar.